Waking up on a cold winter morning and finding out there is no heat because your oil burner is not working can be stressful. Levco is always at your service but wants you to be prepared if you do encounter an emergency. Here are some Emergency Procedures to follow before giving us a call:

  1. Be sure that the oil burner switch is on.
  2. Check that the thermostat is set above room temperature.
  3. Press the “Reset” button on relay ONLY ONCE.
  4. Check to see if flame comes on.
  5. If the burner does not run at all, check the circuit breaker.

IF OIL BURNER STILL FAILS TO OPERATE – CALL NOW FOR EMERGENCY SERVICE: (203)324-5500

 

FAQ’s

Q: Should I purchase an oil burner service plan?
A: Yes, most manufacturers recommend a tune-up of your equipment every twelve months. Levco’s Comprehensive Oil Burner Service Plan features 24-hour emergency service, one yearly burner tune-up, and coverage of over $1,500 in parts.

Q: Will Levco provide me service even if I don’t have a service plan?
A: Yes, Levco provides service to its oil delivery customers no matter if you have a service plan or not. Customers with a service plan receive reduced labor rates on non-covered work and get preferred response time during the harshest of weather.

Q: Is there a difference in the quality of service from one company to another?
A: The biggest difference between Levco and its local competitors is its people. LEVCO Certified Technicians are among the elite in their industry and are continually looking to improve their skills through hours of training and problem solving, resulting in an end product that serves our customers like none of our competitors can.

Q: Does Levco service both residential and commercial systems?
A: Yes, no matter the size of the home or commercial facility Levco is capable of solving all of your heating and cooling needs.

Q: How much does it cost to get a quote for equipment replacement?
A: There are no costs for a quote on equipment replacement and in most cases, we can provide you with our recommendation the same day.

 

Levco is Fairfield County’s premier provider of Heating & Cooling service as well as Fuel Oil Delivery. Don’t forget to “Like” our page on Facebook to stay up-to-date with maintenance tips and reminders, as well as promotions and weather alerts!

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